Privacy Policy

1. Introduction

Zeng Ventures LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zeng.info and any related domains or services (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services. By accessing or using our Services, you signify that you acknowledge, understand, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you provide to us when you:

• Register an account with us
• Subscribe to our services
• Sign up for our newsletter
• Complete a form
• Make a purchase
• Contact our customer support
• Participate in surveys or promotions
• Post comments or content on our Services

The personal information we may collect includes:

• Name
• Email address
• Postal address
• Phone number
• Payment information
• Company name
• Job title
• Any other information you choose to provide

2.2 Information Automatically Collected

When you access or use our Services, we may automatically collect certain information, including:

• Device information (such as your IP address, browser type, operating system)
• Usage information (such as pages visited, time spent on pages, links clicked)
• Location information (such as general location derived from IP address)
• Log information (such as access times, hardware and software information)

2.3 Cookies and Similar Technologies

We and our third-party service providers may use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing activities. This helps us to provide you with a better experience, improve our services, and increase the security of our Services.

These technologies may collect information such as your browser type, operating system, IP address, pages visited, time spent on pages, links clicked, and conversion information.

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Services.

2.4 Information from Third Parties

We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this information with information we already have about you. This helps us update, expand, and analyze our records, identify new customers, and provide products and services that may be of interest to you.

3. Legal Basis for Processing Personal Information (GDPR and Applicable Laws)

If you are located in the European Economic Area (EEA), United Kingdom, Switzerland, or in a jurisdiction with similar data protection laws, our legal basis for collecting and using your personal information depends on the information concerned and the context in which we collect it. We may rely on the following legal bases for processing your personal information:

• Consent: We may process your data when you have given your consent to the processing of your personal data for one or more specific purposes.
• Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests, provided that your fundamental rights and freedoms do not override those interests. Our legitimate interests include providing and improving our services, communicating with you, and securing our website and services.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

If you have questions about the legal basis for processing your information, please contact us using the details provided in the "Contact Us" section.

4. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience and deliver content and product and service offerings relevant to your interests
• Comply with legal obligations
• Protect our rights, property, and safety and those of our users and others

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, including data analysis, payment processing, email delivery, hosting services, customer service, and marketing assistance.

5.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5.3 Legal Requirements

We may disclose your information if we believe that the disclosure is required by law, legal process, or governmental request, or to protect the rights, property, or safety of Zeng Ventures LLC, our users, or others.

5.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5.5 Aggregated or De-identified Information

We may share aggregated or de-identified information (information that cannot reasonably be used to identify you) with third parties for research, marketing, analytics, and other purposes, provided such information does not identify you.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer periods.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. International Data Transfers

We may transfer, store, and process your personal information in countries other than your own. Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in the United States and other countries.

If you are a resident in the European Economic Area, United Kingdom, or Switzerland, then these countries may not have data protection laws equivalent to those in your jurisdiction. We will take all necessary measures to protect your personal information in accordance with this Privacy Policy and applicable law, including implementing appropriate safeguards such as Standard Contractual Clauses.

9. Your Data Protection Rights

We respect your privacy rights and provide you with reasonable access to the personal information that you may have provided through your use of the Services. Depending on your location and applicable laws, you may have the following rights:

9.1 Rights for EEA, UK, Swiss Residents (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR) and applicable national laws:

• Right to Information: You have the right to know what personal information we collect about you and how it is processed.
• Right of Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Not be Subject to Automated Decision-making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

9.2 Rights for California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information, including:

• Right to Know: You have the right to request that we disclose certain information to you about our collection, use, disclosure, and sale of your personal information over the past 12 months.
• Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
• Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the sale or sharing of your personal information for cross-context behavioral advertising purposes.
• Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information to those uses necessary to perform the services.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA/CPRA rights.
• Right to Correct: You have the right to request correction of inaccurate personal information.

To exercise your rights under the CCPA/CPRA, please contact us using the details provided in the "Contact Us" section. We will respond to verifiable consumer requests within 45 days.

California residents have the right to request and obtain from us once a year, free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided.

9.3 Rights for Virginia, Colorado, Connecticut, and Utah Residents

If you are a resident of Virginia, Colorado, Connecticut, or Utah, you may have the following rights under your state's privacy law:

• Right to confirm whether we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of your personal data in a portable and usable format
• Right to opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling

9.4 How to Exercise Your Rights

To exercise your rights, please contact us using the details provided in the "Contact Us" section. Before fulfilling your request, we may require you to verify your identity. We will respond to your request within the timeframe required by applicable law.

Please note that we may not be able to fulfill certain requests if an exemption applies, such as if fulfilling the request would impede our ability to comply with a legal obligation or if the information is being used for a lawful internal purpose.

10. Do Not Track Signals

Some browsers feature a "Do Not Track" (DNT) setting. Our Services currently do not respond to DNT signals. However, you can usually choose to adjust your browser settings to block third-party cookies or tracking. For more information on how you can opt out of receiving targeted advertising, please see the "Your Choices" section below.

11. Your Choices

11.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

11.2 Marketing Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

11.3 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

12. Children's Privacy

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.

13. Third-Party Websites

Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

• Email: [email protected]
• Address: Zeng Ventures LLC, 13950 35th Ave, Suite 7A, Flushing, NY 11354, USA
• Phone: +1 (212) 878-7616

For EU/EEA/UK/Swiss data subjects, you also have the right to lodge a complaint with your local data protection authority if you believe that we have not complied with applicable data protection laws.